Password Recovery Link Sends User To The "enter You Email" Again!

[jamalla]

Hi,

I need help please.

When the user clicks on "Forgot Password" in order to create new password, he goes to page to enter his email.

After that he receives recovery link into his email inbox in order to click on it and be sent back.

- He suppose to be sent the website to enter a new password;

However the issue we face that the user is back to the same page that asks for his email for the recovery!

Did anyone has the same issue?

Thanks

[cart-power]

Hello!

Hi,

I need help please.

When the user clicks on "Forgot Password" in order to create new password, he goes to page to enter his email.

After that he receives recovery link into his email inbox in order to click on it and be sent back.

- He suppose to be sent the website to enter a new password;

However the issue we face that the user is back to the same page that asks for his email for the recovery!

Did anyone has the same issue?

Thanks

The link in the mail should look like http://your-store/index.php?dispatch=auth.recover_password&ekey=25d7cd223cab8311a3dcd0e52aace7ef

where ekey is a unique code.

If you use the new e-mail editor, please, check that in the code: {{ url|puny_decode }} is used without any changes: http://joxi.ru/p271QXdFol3nxr

Best regards,

[jamalla]

Many thanks for you reply;

I have the following the Password Recovery template:

{{ snippet("header", { "title" : __("recover_password_subj") }) }}
        {{ __("text_confirm_passwd_recovery") }}:


        {{ url|puny_decode }}
    {{ snippet("footer") }}