Paid order notifications not sent automatically

General
1

On Cs-cart 4.15.1 all important order notifications for both order department and customers are turned on.
When I make a successful order using real-time payment processors, there is no notification sent automatically. The notifications are only sent when I manually change the status of the order, for example, if I change from paid to complete. Is this how it’s supposed to work or am I missing something here?
I thought when a customer successfully pays using a real-time payment processor such as Stripe, Paypal, etc the status ‘Paid’ is triggered and a notification is automatically sent.

2

Hi!

Could you please specify which processor is used in the payment method, that causes such an issue?

3

Thanks for responding to this on short notice.
I am using Flutterwave payment gateway. Their GitHub repo can be viewed here GitHub - Flutterwave/rave-cs-cart: Rave by Flutterwave official CS-Cart Plugin

4

Thanks for the reply.

Seems like the issue is in the third party payment itself. Try to replace the following line:

                fn_finish_payment($order_id, $pp_response, false);

with this one:

                fn_finish_payment($order_id, $pp_response);

If you wish, you can create a pull request to the author of this payment method with these changes.

1 Like
5

Unfortunately this did not help resolve the issue. I replaced the code as advised but the notifications, “payment was cancelled by customer” followed by “payment was successful” are still happening after an order has been placed :thinking:

6

Try to add

exit;

before

?>

2 Likes
7

Thanks for jumoing in. On which line?

8

Do you mean on the last line 223?

9

Happy to report that your solution worked. Thank you so much, ecomlabs!

10

We were glad to help you!