Orders Not Showing Up After Upgrade

I recently upgraded my cart from 4.1.5 to 4.2.2, after that, none of my orders are showing up. I have been able to confirm there were some orders paid via Skrill, unfortunately it doesn't show what items were purchased. There is no evidence of these orders in the “incomplete” order area. Can you please help me fix this problem and maybe even retrieve the lost order information?

Thank you!

Dear Joshin,

If you upgraded your live store, please do the rollback Clip2Net — screen capture tool for Windows, Android, iPad, Mac, Linux

Then you may contact us and we will check the problem with the missed orders on the local server.

Best regards,


Yes, revert back all upgrades and check orders after each upgrade

[color=#282828][font=arial, verdana, tahoma, sans-serif]4.1.5 - 4.2.1[/font][/color]

[color=#282828][font=arial, verdana, tahoma, sans-serif]4.2.1 - 4.2.2[/font][/color]