Dear Members,
I have a product TATARA HOME with options A, B, C, D and so on, the customer has ordered this product using option A
we are trying to do upsell and the customer has agreed to buy one more TATARA HOME but with option B
Now when we are trying to edit the order in the backend and trying to add TATARA HOME with option B
It does not let us choose option B and it adds TATARA HOME with option A as 2nd quantity automatically in the existing order. so the customer's original order becomes 2 quantities of option A instead of option A and option B each
In other words, how can I add the same product in the existing order but with the different option