Hey everyone,
Has anyone run into an “issue” where they are getting open ORDERS that have product in them, but no customer details have been filled out? Or maybe there is a logical reason for this happening due to customer error? Are they a guest?
Well, I just found this thread:
[url]http://forum.cs-cart.com/showthread.php?t=9119[/url]
So it looks like the customer had waited too long before proceeding to the checkout. This was on the 1.x forum, so maybe this answer is still good?