Just upgraded my clients website to 2.2.1 and now on the checkout page, very first step I am now getting a warning message:
Warning
Sorry, it seems that we have no shipping options available for your location.
Please check your shipping address and contact us if everything is okay. We'll see what we can do about it.
When in fact I do have a shipping setup correctly (I have a complicated shipping setup that worked just fine before upgrade). I have suppliers setup but I actually have the shipping settings available by usergroup and there is a Free Shipping setup for “guests” only, so it really shouldn't be giving an error since that is available to all.
Any ideas?
I get that message also. It goes away after you log in. Seems odd though. It will probably scare away alot of customers.
Hello Rmsilver7,
We are sorry to hear that you experience such a problem.
If you still experience such a problem, please contact us via Customer Help Desk and provide us with a temporary access to your server.
—
Anastasiya Kozlova
CS-Cart Support team
[quote name='CS-Cart Support team' timestamp='1310022910' post='116432']
Hello Rmsilver7,
We are sorry to hear that you experience such a problem.
If you still experience such a problem, please contact us via Customer Help Desk and provide us with a temporary access to your server.
—
Anastasiya Kozlova
CS-Cart Support team
[/quote]
I already did, reported it as a bug with high priority.
Thank you for keeping us informed.
—
Anastasiya Kozlova
CS-Cart Support team
Please put solution, as I am having the same issue. Thank you
same issue for me 
FYI CS-Cart has determined this is a bug and they are working on a fix.
[quote name=‘rmsilver7’ timestamp=‘1310118083’ post=‘116563’]
FYI CS-Cart has determined this is a bug and they are working on a fix.
[/quote]
Same problem here - kiss goodbye to sales until sorted 
Are you guys seeing this in a certain browser or something? I can't seem to be able to duplicate this myself.
Have you guys checked your settings? I know one thing that will cause this is if you don't have your Default Location set.
Also, while your waiting for CS to fix this, just change the language variable for that warning to something else. Shoot, you could even just delete the text all together and just have a blank warning. Sure the orange box might still come up, but at least it won't scare off your customers.
Hope that helps,
Brandon
On 2.1.4 I did not have the problem. The issue appeared when I upgraded to 2.2.1 . I even tried a fresh install and re-input the information and I had the same problem.
It shows up no matter which browser I use.
If I am logged into an account and go to checkout it does not show.
It does not appear if I don't have the suppliers function enabled.
Setting a defaut location doesn't fix the problem. I can replicate in IE8, FF & Chrome.
Good call on the Supplier function. Disabling that fixes the problem.
I just added a block to my checkout page that is below the warning that says to disregard the notice as it will go away after they put their address in.
Hopefully CS-Cart will figure this out soon!!
[quote name='rmsilver7' timestamp='1310322446' post='116801']
I just added a block to my checkout page that is below the warning that says to disregard the notice as it will go away after they put their address in.
Hopefully CS-Cart will figure this out soon!!
[/quote]
Disable the Supplier function & you'll be good to go until CS have a fix in place.
Yes I am aware that it is the supplier add-on, since I'm the one that reported the bug, but unfortunately I can't disable that as it will screw up how our wholesellers purchase items.
When I disable the supplier function, it deletes all of the products under that supplier.
[quote name=‘pcgamesplus’ timestamp=‘1310325150’ post=‘116806’]
When I disable the supplier function, it deletes all of the products under that supplier.
[/quote]
Oh bugger! I’ve raised a ticket anyway so hopefully there should be a fix soon.
I have this shipping warning problem, if I delete supplier function my products are gone. Noone can checkout even logged in, please help!
Specifically I cannot check out if there is a “free shipping” product in my cart. Has anyone else tried to do this? It just says no shipping option available instead of ignoring the product like it did in 2.1.4
This is quite a bug to miss, not being able to checkout of an e-commerce cart software is unacceptable.
I just got the fix from CS-Cart and it seems to work just fine.
In your “Core” directory open "fn.cart.php"and replace:
fn_companies_apply_cart_shipping_rates($cart, $cart_products, $auth, $shipping_rates);
with
if (defined('ESTIMATION') || $calculate_shipping != 'S' && $cart['shipping_required'] == true) {
fn_companies_apply_cart_shipping_rates($cart, $cart_products, $auth, $shipping_rates);
}
I tested it as a guest and as a logged in user and the error did not show and the proper rates where returned.
Thanks CS-Cart!!
I have also used the fix provided and it works as far as I can tell. Thanks