Not Sending Order Updates

Hey -



So I have tried the php mail function…

I have also tried the SMTP send function…



None of them work…



What am I doing wrong.



Customers are not getting updates and the emails from forms are not sending.



Please help.



I am running a mail.com account.

my email is bigjmart@mail.com



thanks.

[quote name=‘bigjmart’]Hey -



So I have tried the php mail function…

I have also tried the SMTP send function…



None of them work…



What am I doing wrong.



Customers are not getting updates and the emails from forms are not sending.



Please help.



I am running a mail.com account.

my email is bigjmart@mail.com



thanks.[/QUOTE]



In your Admin panel, go to [Orders]->[Order Statuses]



Edit each one and look for the setting “Notify Customer” … see if the checkbox is checked or not… Adjust them accordingly

Problem fixed. Thanks.