Hi everyone,
We just bought CS Cart for our new store, so I’m WAY new to it. I’m trying to get this sucker installed and I’m running into a problem. When we go through the install process, I plug in the step that you define the database information, and then hit “next” and I just get “Page cannot be displayed”. And now when you look at the primary domain, it just says the same thing (Page cannot be displayed).
Our hosting contact for troubleshooting said this:
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Here’s the error I got when I looked at the php error log
[notice] child pid 29945 exit signal Segmentation
fault (11)
It appears that the web server is now producing a segment fault every time that
the home page is accessed.
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I just read this post: [url]http://forum.cs-cart.com/showthread.php?t=21675[/url]
Could this be the same issue I’m seeing? I didn’t get a blank screen, but it was near enough. I’m re-adding the files to the server now because once it locks up like this, nothing will function until I remove and re-add them back on (then I get the [install] link again).
Is this fairly common??
Just one thing I was thinking of, just to see if someone could validate this or tell me it doesn’t matter, but the way the server is setup, you go into the FTP and the actual files are in another directory off of the “/” directory (one tier up).
I noticed during the community edition I installed on my localhost to test before we purchased CS Cart, during the install it asked me what the directory was (same screen as the database info):
http://www.yourdomain.com
[blank box]
http://www.yourdomain.com
[blank box]
Should I be putting the directory name (the directory with the actual files in it that’s 1 tier up on the “/”) in those blank boxes?
[quote]Should I be putting the directory name (the directory with the actual files in it that’s 1 tier up on the “/”) in those blank boxes?[/quote]Usually, if your site is in the root, then you will need to change the ‘http’ URL in your config.local.php to ’ ’ without a ‘/’ (slash and space). If you do use a subdrirectory, then it should be ‘/yoursubdirectory’. Just a slash doesn’t make a sense.
I’m definitely not thinking it’s the above, because the domain is functioning out of that URL. So if it was basing the files off of what it was seeing, it would stay within the root folder that the web files are sitting on (if that makes any sense? lol).
I did notice that we do NOT yet have the “https” security setup yet. I’m seeing in the install process that it’s asking for the https domain. Could not having one cause an issue while installation??
No Just leave the https field blank
JOhn
I’ll be able to use it later, correct? We will have SSL at some point, but I want to confirm it’s pretty easy to add in later when we get it.
** Just an update I’m not sure what the problem was. I did the workaround below and also blanked out the https field and it worked.
- Rename the “mysqli.php” file into “mysqli1.php”.
- Rename the “mysql.php” file into “mysqli.php”.
A Segmentation viollation is coming from PHP or Apache, not the cart itself. The PHP in the cart should not be able to cause an SV. What version of PHP are you running?
[quote name=‘LarryU’]I’ll be able to use it later, correct? We will have SSL at some point, but I want to confirm it’s pretty easy to add in later when we get it.[/quote]
It’s not a problem. If your SSL will resolve to a ‘www’ URL, then it will loks like:
[QUOTE]// Host and directory where software is installed on secure server
$config[‘https_host’] = ‘www.cscartdemo.martfox.com’;
[COLOR=Red]$config[‘https_path’] = ‘’;[/COLOR][/QUOTE]
If your SSL won’t have a ‘www’ prefix, then it would be like this:
[QUOTE]// Host and directory where software is installed on secure server
[COLOR=Red]$config[‘https_host’] = ‘cscartdemo.martfox.com’;
$config[‘https_path’] = ‘’;[/QUOTE][/COLOR]