No confirmation page with an item with an option

Store Builder Questions
1

Hi,



I am experiencing a wierd circumstance. When I check out an item or items with no options, the confirmation page is shown.



We have items with color options. If I check out one of those, a blank white page is shown instead of the confirmation page.



I have no clue at all. Can anybody help?

2

With the various problems you are experiencing, it sounds like you may have a memory issue. Have you adjusted the memory in the /config.local.php file?

3

The maximum memory changed from 48M to 96M, but no luck.



The maximum memory changed from 48M to 96M, but no luck.



What I noticed is it happens when the order status is in BACKORDERED.

The following configurations related to the inventory are what I made:



Administration/Settings/Cataolg

  • Enable unventory tracking; checked
  • Allow negative amount in inventory: unchecked (i tested this with checked, but no difference)
  • Download key TTL hours: 24
  • Low stock notification threshold: 0
  • Show products from subcategories of the selected category: checked
  • Display modifier for product options: checked
  • Exception style: Hide exception
  • Show out of stock products: checked



    If the quantity of an item is 1, the order status is assigned to Backordered.



    Anothing I found is the page is in stuck to /index.php, normally it was /index.php?dispatch=orders.details&order_id=21&confirmation=Y



    Any suggestion? I appreciate your help.



    I appreciate your help.
4

The default is usually 128. Try that and if that doesn’t work try 256. If that doesn’t work, something else is wrong.

5

Tried, but no luck. Thanks for advice though.

What esle do you think I have to check?

6

PM me if you would like me to look into it.