Newletters send error. Please help me !

After send for many Subscribers. I see in admin page two error :

Error : You must provide at least on recipient email address


Error : Message could not be send. Mailer Error: You must provide at least on recipient email adress

Althought error in admin but this Email in Newletter sent to Subscribers & customer can't see HTML body and email empty content. Please help me !

3-13-2013 2-05-59 AM.png

Hello notehi,

Thank you for your request.

There might be several reasons for this error. Generally such an error occurs when you send a newsletter to a mailing list, and there are no subscribers in this mailing list. Please go to Website > Newsletters > Subscribers in your CS-Cart admin panel and check if you have subscribers in this mailing list. Just click on the Extra link of some subscriber and check if both check boxes are selected next to the necessary mailing list.

If this is not the case, the problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

Pavel Zyukin

CS-Cart Support team