New Installation Issue - Downloading index.php

What would cause the index.php file to be downloaded going from step “Host and database settings” to “Installing database”? I have tested the connection to the MySQL database is ok via a separate script. Thanks.

The only way I’m familiar with of that happening is if the PHP module is not loading and so your web-server (Apache, etc.) does not reconginze the “.php” extension. Hence it sees it as a file to download.



Contact your hosting provider.

This can also happen if the page takes too long to load.

[quote name=‘nmb’]What would cause the index.php file to be downloaded going from step “Host and database settings” to “Installing database”? I have tested the connection to the MySQL database is ok via a separate script. Thanks.[/quote]

It’s a server issue. Contact your hosting provider to fix it.