My Customers Cant Login and See Orders They Placed

my customers are complaining that they cannot see orders that they placed and their status, from admin section, i “act on their behalf” and cannot see any orders they have placed. I initially thought that this was because their order wasnt completed thru yet. But noted even after i completed thru their order that it didnt appear for them.

See attached screen shot…what gives?

Thanks in advance,



get back to me when you can Sraza