Multiple Store Subdomain Showing Only White Screen

General General Questions
1

Hi everyone,



I'm getting white page when trying to access the new subdomain store. I add a store in Administration → Store e.g: sub.mysite.com. I access the Cpanel and add the subdomain 'sub.mysite.com' in the Sudomain Settings. I also add a dns wild card *.mysite.com to enable subdomain.



I'm having a hard time figuring out where did I go wrong or is their a missing step?



Any help is much appreciated!



Thanks!

2

[quote name='xhuzen' timestamp='1398072190' post='182005']

Hi everyone,



I'm getting white page when trying to access the new subdomain store. I add a store in Administration → Store e.g: sub.mysite.com. I access the Cpanel and add the subdomain 'sub.mysite.com' in the Sudomain Settings. I also add a dns wild card *.mysite.com to enable subdomain.



I'm having a hard time figuring out where did I go wrong or is their a missing step?



Any help is much appreciated!



Thanks!

[/quote]



Hi,



Please check the “Configure cPanel for a storefront on a SUBDOMAIN (e.g. store2.example.com)” part of the following article to check how to add subdomains in the cPanel:



CS-Cart Documentation — CS-Cart 4.15.x documentation



Hope that helps.