Mobile Menu in CS-CART

Hello all,
Needing some help in relation to the mobile menu layout available in cs-cart version 4.10.3.SP1.
I have not been able to change the design or layout much other than changing from horizontal to drop down or then text links option.
None of these are very attractive in my opinion and I wanted to know if there is a way to customize the mobile navigation menu more.

I’ve contacted cs-cart helpdesk but they declined support and would only help on paid basis now. Can anyone assist or help on this front?

What kind of help do you need?