Message To Customer

Is it possible in the Ultimate (not vendor) version to send a message to a customer about an order?

For example, customer places an order, i want to notify the customer about extra manufacturingdays.

Ofcourse we can select a mail, but it would be better to select the order, type the message in a field and send it from the backend.

You can go to order detail page Add-ons tab and enable Communication.

Note that the Comments and reviews module should be enabled in this case

https://prnt.sc/omsx6u

‘Edit’

Omg… thanks guys. Never realised that was there.