Menu not working after update

General Installation & Upgrade
1

Hi everybody



Has anybody experienced problems with the menu after updating for 3.0.1 Professional?

When I try using it, I get the “error_occured” message.



Any ideas?



Thanks

2

Hello en_god_ide,



Thank you for your message.



I am sorry, but it is not entirely clear what menu you mean and what you mean by saying after updating for 3.0.1 Professional. Anyway, unfortunately, I cannot tell what exactly causes this issue. The problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue. Also we will be grateful if you provide step-by-step instructions on how to reproduce the issue when submitting your request to Help Desk.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

Hello Pavel



Okay - I will consider this.



The issue is very easy to see. It is the main/topmenu on the testing site: http://miego.dk/

Click any option in menu og the error occures.

4

Hello en_god_ide,



Thank you for the reply.



Now I see where the problem is. Thank you very much for the clarification. We will wait for your message in Help Desk so that we can examine the problem in more detail.



Meanwhile you can go to your CS-Cart admin panel and click on the Development mode link at the bottom on the right. After that please open the [url=“http://miego.dk/electronics-da/”]http://miego.dk/electronics-da/[/url] page (e.g.) in the storefront and the detailed error description should be displayed there. This detailed information may help you in resolving the problem if you wish to resolve it by yourself.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

5

Thanks - I have submitted a ticket in your service desk.