Logo image not displayed in email invoice

Store Builder in detail Configuration
#1

Hello All-

I am having the same issue that I’ve posted before (never was resolved but was told it was probably fixed in version 2.1.0) and that is that my invoice logo doesn’t appear in the emailed invoices. I have a shared https:// account and even though I put that URL path under the Designs/Logos tab, it isn’t displayed properly. When checking the properties of the image, it shows [url]mywebsite.com - This website is for sale! - mywebsite Resources and Information.

Anyone with ideas or their solutions would be greatly appreciated. I would really rather not mess with my code if I don’t have to.

Thank you All

Carol

#2

[quote name=‘cmund’]Hello All-

I am having the same issue that I’ve posted before (never was resolved but was told it was probably fixed in version 2.1.0) and that is that my invoice logo doesn’t appear in the emailed invoices. I have a shared https:// account and even though I put that URL path under the Designs/Logos tab, it isn’t displayed properly. When checking the properties of the image, it shows [url]mywebsite.com

Anyone with ideas or their solutions would be greatly appreciated. I would really rather not mess with my code if I don’t have to.

Thank you All

Carol[/QUOTE]



xhttp://mywebsite.com/skins/green_web/mail/images/my((-))logo_https.jpg



might not like the ((-)) dash. Also check size! Path is correct as far as I can see.

#3

Ok, I changed my naming (took out dashes) and my size was correct. So, the only difference I see is the “x” at the beginning of the http://. How do I get that “x” in there. You help is greatly appreciated!

Thanks

Carol

#4

[quote name=‘cmund’]Ok, I changed my naming (took out dashes) and my size was correct. So, the only difference I see is the “x” at the beginning of the http://. How do I get that “x” in there. You help is greatly appreciated!

Thanks

Carol[/QUOTE]



I just put the x so it didn’t create a link. lol:)

#5

Ohh, haha! I didn’t get it obviously. Unfortunately, I am still not having any luck getting my image to show up. Any other ideas?

Thanks for your help. It’s greatly appreciated.

Carol

#6

[quote name=‘cmund’]Ohh, haha! I didn’t get it obviously. Unfortunately, I am still not having any luck getting my image to show up. Any other ideas?

Thanks for your help. It’s greatly appreciated.

Carol[/QUOTE]



After you upload the image, rename the default to something else and rename yours so it same as default was.



Make sure you clear the cache then have a look.