LiveHelp Add-On

Does anyone have some detailed instructions for how to install the LiveHelp add-on?

I cannot find anything within the knowledgebase, and the posts within this forum are a bit vague.

I downloaded the application, but it runs from my desktop- and I assume it needs to be within my ftp somewhere.

Any help would be more than appreciated! Thanks!

I dont like it… think about livezilla also.