Live Help Box

General General Questions
1

What file controls showing the live help picture and the number of operators online and available? I want to center “Operators Online” and “Free Operators”. I cannot find what controls this.

2

\skins\CLIENT_SKIN\customer\addons\live_help\sidebox.tpl

3

Thank you very much Matt!

4

Very nice shop, congratulations.



Found some errors in source code:



#007 Begin →

correctly:

if you want to comment out somethimg in HTML:



correctly: , or more better:
Operators Online:

implement flash to be valid XHTML:

copy your flash file into images dir
adjust width, height to your needs

```php





```


use "&" instead of "&"
5

Thank you so much for the help! I really appreciate it. I am still learning how to do things.

6

Hi ThomH,



I made the changes. The only one that would not work had to do with my flash item. It would not show any pictures. The coding that I had was supplied by the program that designed it. I did move my .swf file to my images folder, but had to change the code back so it would work. Any suggestions? Also, you said to use “&” instead of “&”. Where did you mean to do that?



Thank you so much!

7

[quote name=‘aromazona’]Also, you said to use “&” instead of “&”. Where did you mean to do that?[/quote]



In your URL’s

8

delete that center tag marked in red



Operators Online:

Available Operators:




[COLOR="Red"][/COLOR]




and there are other commented (not properly) parts:




etc.

The “amp” question was responded by Matt

9

Thank you both of you. I will make the changes. I just have one more question. I hate to be a pain. Can you tell me one page that you saw the “&” in the URL. I must not be understanding correctly. Sorry, I am still a newbie.



Thanks!

10

CSS

1 error

[URL]W3C CSS Validator results for http://www.aromazona.com/cscart[/URL] (CSS level 2.1)



Home Page

77 errors

[URL]http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.aromazona.com%2Fcscart%2F[/URL]



Product Details Page

38 errors

[URL]http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.aromazona.com%2Fcscart%2Findex.php%3Ftarget%3Dproducts%26product_id%3D4[/URL]

11

Thank you so much for the info. It will be a big help!