live chat

hello,

I tried to switch onthe live chat, but in the front store it show me the gray icon of the chat that mean - no support is online.

in the "Manage operators " there is only one user (me) and I’m check as “active”.



how can I change it so I’ll be able to get messages from customers?



thanking you in advance.

Up

never mind. I got help

Thanks

I have the some problem with the Live help chat. What you are doing to resolve?