live chat


I tried to switch onthe live chat, but in the front store it show me the gray icon of the chat that mean - no support is online.

in the "Manage operators " there is only one user (me) and I’m check as “active”.

how can I change it so I’ll be able to get messages from customers?

thanking you in advance.


never mind. I got help


I have the some problem with the Live help chat. What you are doing to resolve?