Janrain Not Working. Please Help

I like this addon but the addon is not working. I installed addon and give API and domain but still not showing, it is not shownig social media button. Please help, you can see the screenshot…


Hello Miracles,

We are sorry to hear that you experience such a problem.

The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.

Anastasiya Kozlova

CS-Cart Support team

I also have a problem with Janrain, and their “Free” version does not allow direct contact with their support. Nice, it is not likely that I will buy the non-free version if I need support just to get the “Free” version working.

Anyway. The problem I have is as per the attached screenshot: janrain-button “Social Login” button looks awful. By looking at the CSS it appears that it is meant to look like this. Is this a bug or are we supposed to manually define the CSS so that it looks presentable?

[attachment=4512:Fullscreen capture 932011 23834 PM.jpg]


Fullscreen capture 932011 23834 PM.jpg

Hi, did you resolve this?

I have similar issue.