Issue setting up Google Analytics 4

General General Questions
1

I have recently updated our CS-Cart to 4.13 and now have access to GA4. When I to enter my Measurement ID in the addon and hit save, the account number is automatically switched back to a default example number. I have also tried using the stream ID from my analytics and that does not work either. Does anyone know why this is? Or how to fix it?

Thanks.

2

It sounds like there is an issue with saving. There is no default example that I am aware of. You should be able to clear it and it should save with it cleared.

3

I had some problems with this also. What I did was to uninstall the Google Analytics addon, then re-install it. After that, it worked fine.

2 Likes
4

Hi there!

Please try the method mentioned by @kingsleypress.

5

@kingsleypress This worked! Thank you so much.

2 Likes
6

Uninstalling and reinstalling worked for me too.

1 Like
7

I do not like GA4 at all. lol Guess I better get used to it.