Hi, I’ve uploaded on my server (virtual server linux) the package of Cs-cart and i followed the instruction into install.txt file.
But when I m going to begin the installation, I I receive from server this message: “Internet Explorer cannot display the webpage”.
I tried to verify the Cs-cart requirements (php version, mysql version, etc.)and it’ all right, but I have the same error on webserver.
Please, can you help me?
I am a beginner…
If you look in Internet Explorers title bar when you get that error it probably says
500 internal server error
This is because your server is running PHP as a CGI process (suphp or fcgi) and this requires different file/folder permissions.
Setting all files to 644 and all directories to 755 should correct this problem.
If you are running a dedicated server or VPS then you can run the foillowing shell commands to adjust these permissions very quickly.
find /path/to/files/* -type d -exec chmod 755 {} \;
find /path/to/files/* -type f -exec chmod 644 {} \;
Run this command last if you want 600 permissions on php files (optional for higher security)
find /path/to/files/* -type f -name '*.php' -exec chmod 600 {} \;
If you are running cPanel on your server, the path to files will look like this
find /home/username/public_html/* -type f -exec chmod 644 {} \;
Thank you, I’ ve just tried this, but I’ve the same problem while I’m going to install CS-cart. Here below attached you can see the standard message (not error 500 I think…).
However A few days ago I tested the same CS-Cart trial on shared hosting of my service provider and cs installation is going to work perfectly, while I receive this error on virtual server linux…
[quote name=‘S-Combs’]If you look in Internet Explorers title bar when you get that error it probably says
500 internal server error
This is because your server is running PHP as a CGI process (suphp or fcgi) and this requires different file/folder permissions.
Setting all files to 644 and all directories to 755 should correct this problem.
If you are running a dedicated server or VPS then you can run the foillowing shell commands to adjust these permissions very quickly.
find /path/to/files/* -type d -exec chmod 755 {} \;[/QUOTE]
find /path/to/files/* -type f -exec chmod 644 {} \;
Run this command last if you want 600 permissions on php files (optional for higher security)
find /path/to/files/* -type f -name '*.php' -exec chmod 600 {} \;
If you are running cPanel on your server, the path to files will look like this
find /home/username/public_html/* -type f -exec chmod 644 {} \;
Thank you, I’ ve just tried this, but I’ve the same problem while I’m going to install CS-cart. Here below attached you can see the standard message (not error 500 I think…).
However A few days ago I tested the same CS-Cart trial on shared hosting of my service provider and cs installation is going to work perfectly, while I receive this error on virtual server linux…
[quote name=‘webmarker1973’]Thank you, I’ ve just tried this, but I’ve the same problem while I’m going to install CS-cart. Here below attached you can see the standard message (not error 500 I think…).
However A few days ago I tested the same CS-Cart trial on shared hosting of my service provider and cs installation is going to work perfectly, while I receive this error on virtual server linux…[/QUOTE]
I haven’t solved this problem…
There is any specific settings I’ve to do under virtual server (es. edit httpd.conf, php.ini, write permissions outside cs-cart directory?
After looking at your screen shot, I do have concerns about your server environment.
I see that you are running the Plesk 8.3.0 control panel. That is a very old Plesk version (released 2007) and may not even fully support current Apache, MySQL and other important software versions. If you have just gotten this server then you should update Plesk before doing anything else. This is because of so many changes between versions 8.30 and 10.1 and the updater will also update just about everything else running on your server to ensure compatibility.
Let’s move on regardless of that update…
Can you load any other site or files on this same server?
I’m asking this because Plesk is a confusing system for beginners and you may not have everything configured correctly.
Another question: Are you uploading your files to the correct document root path?
This is normally (/var/www/vhosts/domain.com/httpdocs) for default Plesk systems.
Just for reference:
Plesk by default has a separate directory for SSL files (/var/www/vhosts/domain.com/httpdsdocs) and that makes it very difficult to run software like CS-Cart… You can make Plesk use the same directory for both SSL and non-SSL files by doing the following.
In Plesk: Go to Domains // Web Hosting Settings then, select the box to use a single directory for SSL and non-SSL files
[QUOTE]There is any specific settings I’ve to do under virtual server (es. edit httpd.conf, php.ini, write permissions outside cs-cart directory?[/QUOTE]
Yes definitely, There are many configuration options on every server that should be adjusted for better performance and security. For CS-Cart, it is important to increase many of the default PHP values and, it is also very helpful to optimize the MySQL server. Every server environment is different so I cannot just post what these values should be. There is no formula that will work optimally for every server because of differences in cpu, memory, traffic and the type of sites running on it.
.
[quote name=‘S-Combs’]After looking at your screen shot, I do have concerns about your server environment.
I see that you are running the Plesk 8.3.0 control panel. That is a very old Plesk version (released 2007) and may not even fully support current Apache, MySQL and other important software versions. If you have just gotten this server then you should update Plesk before doing anything else. This is because of so many changes between versions 8.30 and 10.1 and the updater will also update just about everything else running on your server to ensure compatibility.
Let’s move on regardless of that update…
Can you load any other site or files on this same server?
I’m asking this because Plesk is a confusing system for beginners and you may not have everything configured correctly.
Another question: Are you uploading your files to the correct document root path?
This is normally (/var/www/vhosts/domain.com/httpdocs) for default Plesk systems.
Just for reference:
Plesk by default has a separate directory for SSL files (/var/www/vhosts/domain.com/httpdsdocs) and that makes it very difficult to run software like CS-Cart… You can make Plesk use the same directory for both SSL and non-SSL files by doing the following.
In Plesk: Go to Domains // Web Hosting Settings then, select the box to use a single directory for SSL and non-SSL files
Yes definitely, There are many configuration options on every server that should be adjusted for better performance and security. For CS-Cart, it is important to increase many of the default PHP values and, it is also very helpful to optimize the MySQL server. Every server environment is different so I cannot just post what these values should be. There is no formula that will work optimally for every server because of differences in cpu, memory, traffic and the type of sites running on it.
.[/QUOTE]
Ok, thank you for your reply. It’s really useful…
Now, my ISP has just written me saying that my plesk current version isn’t upgradable on this server (actually it’s 8.3.0)…
However, my friend, a few months ago, has bought Cs-Cart application (he has got the server with the same features of mine), and he said that cs-cart works very well, after requesting your support for the first installation. And now It’s all right.
So if I will decide of buy cs-cart software as soon as, can your company support me in its installation and configuration on this server?
Thank you in advance.
Marco.