Internal Server Error When Using Filters And Pagination

General General Questions
1

Hello!

Problem: we are getting frequently errors when trying to use filters or pagination on the frontend - Oops! something went wrong (Internal server error).... and could not figured out why.

Anyone got any ideea what can cause this? We are using version 4.2.4, hosted on a vps with apache.

Thanks,

Stefan

2

Please contact us via Help Desk so that we can examine the issue in more detail.

3

Hello!

Problem: we are getting frequently errors when trying to use filters or pagination on the frontend - Oops! something went wrong (Internal server error).... and could not figured out why.

Anyone got any ideea what can cause this? We are using version 4.2.4, hosted on a vps with apache.

Thanks,

Stefan

Are there some errors in error_log?

4

Hello,

So the guys from CS-Cart found that the problem appeared when trying to save cache in the database. We had this line in config.local.php:

$config['cache_backend'] = 'database';

Everything went back to normal after changing it to:

$config['cache_backend'] = 'file';|

Very good and fast support from the CS-Cart.

Thanks!

Stefan

5

Hello,

So the guys from CS-Cart found that the problem appeared when trying to save cache in the database. We had this line in config.local.php:

$config['cache_backend'] = 'database';

Everything went back to normal after changing it to:

$config['cache_backend'] = 'file';|

Very good and fast support from the CS-Cart.

Thanks!

Stefan

You are welcome! We are pleased to be of service to you.