Install troubleshooting :( MYSQL

Hi,



I’m new to Cs Cart, seems like good piece of work.

I downloaded trial version, upload to my ftp (took long time), but now when I enter my database details in installation section, it just gives me following error :=>



"Cannot connect to the database server. Please check your settings. "



I have created the database on my web hosting control panel, used the details they have provided me, have worked with same details using other softwares as well (like drupal, wordpress etc), never had a problem but this one is tricky.



Can anyone help me please.

[quote name=‘lostinwoods’]Hi,

"Cannot connect to the database server. Please check your settings. "

Can anyone help me please.[/quote]



There is nothing tricky, you have just to check what the message said.

[quote name=‘lostinwoods’]Hi,

"Cannot connect to the database server. Please check your settings. "

Can anyone help me please.[/quote]



If this message appears, you have to check just what the message said.


  • MySQL server host
  • MySQL server database name
  • MySQL user
  • MySQL password



    or the connection to the host is broken, nothing else.

Indy is correct…If you have, like I have, a localhost development machine and a Live site.

Double check the settings in the existing config.local.php file… this will refresh your(my) bad memory of the mySql settings. And dont forget to include the database prefix if your using one.