I have a new cart installed at www.myshop.com/store as a development site until I’m ready to go live, then it will be moved to www.myshop.com
All worked fine in demo mode, and I so imported orders, customers and products (using #########) from an existing different cart.
All seems to be imported OK but the cart comes up without a categories menu and without products. When I try and edit imported categories or products, I get an error in Admin …
Warning The Category xxxx is unavailable for this store.
Warning The Product xxxx is unavailable for this store.
I created a new test category called “test” and its appears fine on site menu and appears fine in category listing BUT it’s shown on the existing categories page under a separate title
Store: My Shop Name
All other categories appear above it.
It looks like all the imported categories and products are loaded under an undefined store name but I can’t work out how to move them all to under the one existing store name. I only have one storename. Does anyone know what’s wrong? Possibly the /store temporary subdirectory has messed things?
you are right about bad linking between categories/products/orders.
please provide FTP access so our specialist assist you.
We are also ready to help you with this issue. Feel free to contact us
For anyone coming afterwards … the cart migration programme didn't assign a company number to company_id in the CSC db and company_id defaulted to zero.
company_id needed to be changed, for each Product, using phpmyadmin to the company number, in my case “1”.