Images missing after upgrade

After upgrade to 2.1.4 the images are missing form list pages only, they are showing in product details and large image view but not category list page.

Im sure there was a post on this somewhere last week but I can find it.

Any help




Dear John,

Please try cleaning up the thumbnail cache in order to re-generate the automatically created thumbnails. To do it, open this link in your browser: where is the address of your store and where admin.php is a script file for the administration panel of your store that was renamed for security reasons. Before cleaning the thumbnail cache you should be logged in to the administration panel of your store.

Hi Kate,

Thx for reply I had tried this already, also cleared cache and browser cache etc.

Still same. have checked image paths and all OK ?


This post could be related?


Dear John,

Please try replacing the “fn.images.php” file located in the “core” directory of your CS-Cart version 2.1.4 with the one I attached to this message (unzip it first).

Thanks both of you for the help but no joy.

When I replace fn.images.php I lose the images in list, product details and large image view.

I Will post a ticket uless anyone else has had this



Dear John,

The problem requires the investigation on your server. Please contact our support team via Customer Help Desk.