I have raised this as a bug previously with cs-cart but they are unable to reproduce. I regularly get problems loading image. I refresh browser and try again and it works fine.
Happens with image of any size from local drive. Screencastify
Anyone else had this and any suggestions on how to fix it?
We never met such bug, or at least not often enough for anyone in our company to recall it. Does your browser console throw any kind of errors? Have you checked the error logs of your server? They may contain an information about the cause of this issue (assuming it’s an error in code, not something with JS).
ta. is odd been doing over such a long period of time. no errors noted in error log, or activity log. Maybe that is because all time outs are at max for upgrades? Havent checked browser for error, will do that next time.