Somewhere along the line I must have deleted my root admin.
I only have 1 admin account and I get a 403 when I try to add a new admin.
CS-CART Version 4.3.9
I can live without being able to create a new admin but I am wondering what
other restrictions I may encouter.
Somewhere along the line I must have deleted my root admin.
I only have 1 admin account and I get a 403 when I try to add a new admin.
CS-CART Version 4.3.9
I can live without being able to create a new admin but I am wondering what
other restrictions I may encouter.
The 403 Forbidden error is an HTTP status code that means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.
A 403 Forbidden error can also be caused by incorrect ownership or permissions on your web content files and folders. Check the permissions of your files and directories.
Hello!
Somewhere along the line I must have deleted my root admin.
I only have 1 admin account and I get a 403 when I try to add a new admin.
CS-CART Version 4.3.9
I can live without being able to create a new admin but I am wondering what
other restrictions I may encouter.
You can see the information about the root administrator in the database. Please, check the _users table, there you can see the list of all customers and administrators.
The root administrator account will have the user_type - A and is_root - Y like here: http://joxi.ru/LmG41dNiRGoV12
Usually, it has user_id 1, but you can choose any administrator and make it root (by replacing N to Y in the is_root column)
Best regards,
In the database I see 2 admins with user_type 1 and is_root-Y.
The admin with user_id 1 is not visible in my admin area.
The admin with user_id 1 uses an email address which I haven't used for years
and no longer exists.
Is it possible that having 2 root admins is causing my problem ?
In the database I see 2 admins with user_type 1 and is_root-Y.
The admin with user_id 1 is not visible in my admin area.
The admin with user_id 1 uses an email address which I haven't used for years
and no longer exists.
Is it possible that having 2 root admins is causing my problem ?
Most likely you are using admin account with limited privileges. You can change the email address for root admin account directly in the database and then reset the password for this account. You should also check the company_id value for the root admin account, by default it should be 0
As straightforward as the process appears
I am too frightened to tinker with my database ( stop laughing ).
I have raised a ticket with support.
Would much rather pay a professional to do it.
Thanks for all the help good people.