How to remove a bad email for a dormant customer?
Example a customer from ten years ago ordered once then never again and he moved jobs so his work email address which he used to order with no longer works.
I would like to put a non working email address? Or another better solution?
Thank you!
I’m not sure if I understand the question correctly…
If you want to anonymize the customer - there’s a button “Anonymize” under the rack when editing customer. It will replace customer and most of his data with randomized ones.
If you just want to change the e-mail - do you have any issues with it?
Best regards,
Michael
I only want to change the email.
Yes, I have an issue with the customers email.
My issue is connected to mailing lists and sometimes I dont want someone to be able to login to an account.
Maybe disabling the account is enough?
Not sure what you mean - delete the account that won’t work
I meant disabling the account, using picker available on customers list. This way customer wont be able to log in or restore password to account, but account itself will still exist.
Thank you that is a good workaround until I figure how to change the email address.