@Vali,
Check the initial code, please. They should also provide unlocksupport with the 'jquery.livehelp.js' file which should be placed to “CSCART_DIR/livehelp/scripts/” directory.
i inserted this code and now its working
do i stil need to hook files
[quote name='eComLabs' timestamp='1395143751' post='179513']
@Vali,
Check the initial code, please. They should also provide unlocksupport with the 'jquery.livehelp.js' file which should be placed to “CSCART_DIR/livehelp/scripts/” directory.
[/quote]
Yes, this file should be on the server [color=#ff0000]livehelp/scripts/jquery.livehelp.js[/color] but no need of [color=#ff0000]< script type=“text/JavaScript” src=“/livehelp/scripts/jquery-latest.js”>[/color]
Thx Guys it seems to work