How to Add Products to New Order 2.1.1

General General Questions
1

Hello,

I can’t seem to add products to new orders from the Admin.

I have 2.1.1.

I go to view orders, new orders and then add products. I see the products, but there is no way to select a product; and all options are grayed out.

What am I missing?

Thanks,

Bob

2

Possibly I do not understand your question but to add to existing new orders:



I go to the order and open it then I select edit order and go through the steps

3

I just placed an order through my admin on 2.1.1 yesterday and had no problems.



I wish I had a solution for you, but I have no idea why this won’t work for you.



Brandon

4

Perhaps you can post a screen shot?



Sounds very frustrating - good luck.

5

Hi,

It’s strange. I can’t seem to have it work on demo site either. Here is screen shot of demo site. Maybe I just do not know how it works. I was expecting a check box.

Thanks,

Bob

Orders.jpg

6

Go to + box and for example add 1 and click on add products

7

[quote name=‘pbannette’]Hi,

It’s strange. I can’t seem to have it work on demo site either. Here is screen shot of demo site. Maybe I just do not know how it works. I was expecting a check box.

Thanks,

Bob[/QUOTE]



Bob, after you change the quantity field, press the tab key & you can then select the option values needed for the item & procede to adding the item. :wink:

8

Thanks,

I got it now. For some reason I just could not “see” the obvious.

Bob