How To Add LiveHelp Hours?

General Forums General Questions
#1

I have finally gotten a live help rep to sit for 4 days a week for me at a very decent rate of $5/hour - But how can I add in my live help hours under the leave message or above it?



Thank you very much in advance for all the support I get here, live would have been hell without the nurturing support I get.



Many many thanks!



sraza :cool:

#2

If you would like it to be easy to update, here’s how:


  1. Create a language variable:



    livehelp_hours = “YOUR LIVE HELP AVAILABILITY HERE”


  2. In “customer/addons/live_help/sidebox.tpl”



    Add wherever you wish:



    {$lang.livehelp_hours}
#3

Not only a solution to my problem, a great one at that, thanks Matt.