How To Add LiveHelp Hours?

I have finally gotten a live help rep to sit for 4 days a week for me at a very decent rate of $5/hour - But how can I add in my live help hours under the leave message or above it?

Thank you very much in advance for all the support I get here, live would have been hell without the nurturing support I get.

Many many thanks!

sraza :cool:

If you would like it to be easy to update, here’s how:

  1. Create a language variable:


  2. In “customer/addons/live_help/sidebox.tpl”

    Add wherever you wish:


Not only a solution to my problem, a great one at that, thanks Matt.