I have a problem with some user accounts. For some odd reason, I have users (customers) that can log into a store, but when we try to “reset password” we get the message:
The username you have entered does not match any account in our store. Please make sure you have entered the correct username and try again.[/quote]
So the question is, what criterias does define the user account? I have looked in the cscart_user table, and It looks similar to other users that work ok (can reset password).
I also see that some of the users/customers has under “user_login” either their e-mail address or a more generic “user_1325” value.
So basically how does the loginscript and password reset script work/differ?
On second thought it might be an issue as there are users that have accounts in multiple stores (in ultimate) and i might be these that has a problem. So the user e-mail address is not uniqe, and that might be the issue.