how do you "ship" an order in cscart?

General General Questions
1

If i am viewing an order is there anyway to “ship” it. In other carts i have options to enter a tracking number or even ship directly from the order. Is this possible within cscart or is there an add on for this?

2

You can enter tracking and carrier information when viewing the order (on the right-hand side of the page). You should also set the order status to “Completed”.



Bob

3

I’m having trouble locating where to put this information too. Do you have a screenshot of what it is supposed to look like?



Am i supposed to set up a tracking code before i can have a field for the tracking information??



Your help is much appreciated,



Rose

4

You should be able to enter your shipping information on the Orders->View Orders (the area outlined in red):

[url]http://idisk.me.com/jobosales/Public/admin_shipping-information-20090916-183847.png[/url]



Do you have shipping enabled?



Bob

5

Thanks for replying jobosales!



Yes, I have enable UPS and USPS clicked. I haven’t been able to have the shipping methods worked yet. Maybe that could be the problem why the box is now showing up yet?

6

What jobosales says is correct. Also, I have changed all the wording for “Completed” to “Shipped” since this has more meaning for my customers.

7

I used to have a lot of customers asking about the status of their package until I changed the language of “completed” to “shipped”.