How do I edit E-mails

I need to know how to edit E-mails in CS-Cart. I would like to know how to add database fields such as tracking information and Customers information into the body of the E-mail. Is there a easy way to do this?

I need to create an E-mail that would be more personal like this:

Dear “Customer's Name”,

Your order has shipped via UPS Ground. Your tracking number is “Tracking Number”.

Thanks for your business,

“Business Name”



to suit your needs. You can't specify the name of a template to use so it ends up being one-size-fits-all for orders…