How do I add Live chat button?

If you click the button it expands like that image below.

What I want to know is…

  1. If I make the buttom image how do I place the button at the top like that?
  2. Then when you click the button I want it to open up a new window for the link. How do I do that?

    I guess they both need some coding. right?

    I have no idea how to code… U.U

    Help please!

You will have to make changes (include the code) into top_menu.tpl or common_templates/search.tpl

What code do I need then?