Help! product details page missing

Store Builder Questions
1

Can any one take a look at my product details page.

www.elitesportswear.co.uk

when clicking a product and going to the product details page it goes to the correct page but no info shows up? I have mailed cs cart but wont get answer till tommorrow





any help is appreciated



John

2

Hi John,

Yes, I just confirmed your issue on your site using Firefox 3.6.3 (in case browser makes any difference.)



Good luck and hope you can resolve the problem quickly!

3

John,



Looking at the page source you seem to be missing the

,
and a few more containers.



I would not know how to get it back, sorry.



Does your host have automatic backup? comes in handy at times like these.



Regards,

Aleks

4

Hi Aleks, Thanks for the info it does make sense as I have moved some positions of blocks today??



Im with 1and1 who have been a night mare(backups etc) and I have already changed over to Martfox for some sites( who do 4 backuops a day)but not this one, one of the guys at Martfox are looking at it for me now even though its hosted at 1and1,

Thanks for your info



John

5

Check the directory “skins/SKIN_NAME/customer/blocks/locations/products” for the file “central.tpl”. That file should contain the following (or similar based on the wrapper you use):



{block content=true wrapper="blocks/wrappers/mainbox_general.tpl"}

6

Adodric, well done

That has worked thanks fo rthe help.



John