We would like to offer a Â´Guided SellingÂ´ possibility to our website visitors. To my knowledge no add-on for CSC exists which can offer this. Has anybody implemented some type of Guided Selling?
Definition of Guided Selling (Â´GSÂ´)
GS is not the same as Filters or Product Configurators. Those assume that a visitor knows what he is looking for. A definition of GS which I found on the internet might help to explain it: “…lets you engage your shoppers in a conversational dialogue and asks need-oriented questions everybody is able to answer to suss out wants, needs, intended usage, situation, and preferences.”
A good example is SmartAssistant, but I suspect their prices are far to high for a small company like ours. [url=“http://smartassistant.com/examples”]http://smartassistant.com/examples[/url]
And a nice article on GS versus Filters
[url=“Digital Discovery: Insights, Tips, Trends and News | Zoovu Blog”]Digital Discovery: Insights, Tips, Trends and News | Zoovu Blog
Our thinking about GS and CSC
- GS is basically a decision tree in which visitors answer simple questions to end up with the best product(s) based on their answers
- The underlying data can (probably) be filled using Features in CSC
- The layout of GS takes up much more space than regular Filter columns on a webpage. And GS asks longer questions and uses pictures in order to clarify the needs-based questions.
Any insight would be helpful. Which existing CSC functionality or existing add-on would lend itself as the best starting point for developing GS? Given the expected time & costs, I would strongly prefer not to start from scratch.