Free Shipping By state not working

Hi Guys,

I just created a new promotion Free shipping which works only by country and not by state.What i want to achieve is free shipping within the US except Alaska and Hawaii.So when i select the condition as Customer State not equal and type in Alaska and Hawaii and check the result it still gives free shipping for this?

Also note that when i add the condition as customer country it gave me a drop down box of countires to choose from but the Customer state didn’t give me a dropdown box just asked me to enter in the state name manually. Am i suppose to enter somethiing different instead of full name of the states? like an abbrevation for these 2 states? or something else?

Thanks in advance!


Try the number of the state in the list of states.


adding the abbrevation of the state worked! thank you.