We have found email is spam. Please check it as well
Not in spam. Someone from CS-Cart has contacted me by PM. Hopefully this will be resolved soon.
Hi!
I’m sorry to hear that you’ve faced such issue.
Please check PM. We’ll figure it out.
Something about this new forum layout makes me not want to visit it anymore.
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Dear forum administration,
The cyrillic symbols are not supported, there is a coding issue, please help. Example link.
Best regards,
Cart-Power
Hi!
Sorry to hear that you’ve faced such an issue. Unfortunately, our previous forum database kept all the data in latin1 charset, and cyrillic characters (and many other unicode symbols) were stored via various hacks.
Unfortunately, during the migration process we were unable to fix all issues with encoding and old forum tags.
In case you’ll need to edit such messages (that were created a long time ago), please provide me a list of these messages and required changes in PM. I’ll be glad to help you.
@thecigarhut
I can’t disagree with you. Navigation principles on our new forum is kinda different comparing to our previous forum. However after a certain amount of time you’ll get used to it.
@automatednow we’ll change categories structure in nearest future, so navigation will be more convenient.
Also I wanted to mention that Discourse has Sidebar feature. It adds new hamburget menu that toggles sidebar on left side of the page. With it’s functionality, it will help users with navigation on our forum as well. We’ll enable this feature as soon as we change category structure.
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I’ll chime in and say that it took me a while to get used to Discourse. Previously, I was more accustomed to IP.Board and similar-looking forums. And they seemed to make a complex structure of sections and subsections look better.
Eventually, Discourse grew on me. Posting and managing became easier (with things like instant topic preview and the ability to use Markdown, bbCode and HTML all in one post). It even became easier to keep track of the latest topics and hop into a discussion.
And as @vstepanov said, we have more improvements planned. Like simpler structure for easier navigation, and maybe something else further down the line.
Hello, vstepanov!
Thank you for your reply.
The total number of those messages may exceed 1000, there are tens of releases in each of our 150+ threads.
Also, we do not have an ability to edit old posts at all at the moment.
Are there any better solutions?
Best regards,
Cart-Power
1 Like
Thank you kindly for your feedback.
This limitation came from the standard Discourse settings that allows users to edit their messages only for next 2 months after posting. But it does not meet our requirements and our vision on forum communications.
We’ve decided to allow all users to edit their messages without any limitation. So now you can modify all your previous messages without any issues.
If someone will abuse this feature, we will reconsider our approach to post editing.
Thank you for your quick actions.
We tested the edit function and it worked.
We will apply edit only to the main thread posts and not to the changelog posts, so it will not be too many edits.
Best regards,
Cart-Power
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Are all of my personal messages gone? I had an ongoing conversation with one of the developers and I can’t find it.
Hi Cindy.
Unfortunately, private messages were not transferred to our new forum.
I’m sorry for any possible inconvenience…
external links dont open in new windows
and I find the new “look” to be quite “busy” but will probably get used to it
Hi!
New forum allows each user to configure the way that external links are opened according to their own needs & taste.
Please navigate to preferences page of your Discourse account and check the Open all external links in a new tab setting. Don’t forget to save changes.
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I miss some of the more advanced search options which were available in the old forum, for example searching by post tags.
Also, this is just a personal opinion, but the contrast between black background and snow-white links on the forum homepage is almost blinding. I feel like gray background would be much better.
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Hi!
Thank you for your detailed feedback.
Could you please clarify, what tags did you use?
Our new forum engine allows to create tags as well, however we haven’t enabled this feature yet, since we don’t see enough benefits in it.
As for the contast background - you can switch between several colour palletes for each normal mode and dark mode. Just visit preferences of your Discourse account, navigate to Interface tab and check Color Scheme setting.
Oh, I did not know that there are several color palettes available. Thank you.
Regarding tags, we’re regularly posting in Third-Party add-ons: Third-Party Add-ons - CS-Cart and Multi-Vendor Community Forums and in old forum, each of our posts was tagged with ID of an add-on. This way, customers could quickly find them in Marketplace, and vice versa - they could find an add-on in Marketplace, search for its ID and find our topic about it.
I know this is probably a niche usage, but still would be nice to have it.
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I am not impressed with the new forum. The old one was less confusing. At least we could search the post and less confusing. It also seems that some of the posts were removed. I just truly dislike and am definitely not comfortable reading the style of a forum. What happened to simplicity?
1 Like