Font Option Not Available

If you look at the pic attached, you will see that when making a news letter, there are no Font options. Is this normal or is there a way to turn it on and off?

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If you look at the pic attached, you will see that when making a news letter, there are no Font options. Is this normal or is there a way to turn it on and off?

No, it is not normal. Check the file design/backend/templates/addons/newsletters/update.tpl . There should be this code for the "HTML body" field:

{__("body_html")}
{$newsletter.body_html}

{include file="buttons/button.tpl" but_text=__("preview") but_name="dispatch[newsletters.preview_html]" but_meta="cm-new-window"}

those files are there.

Please check if there are any javascript errors in the developer console of your browser. JS errors can cause such issue

If you look at the pic attached, you will see that when making a news letter, there are no Font options. Is this normal or is there a way to turn it on and off?

Hi,

If you still phase this problem then please go to Admin Panel and verify

Settings-> Appearance:Default wysiwyg editor:

If is set to "Do Not Use" Then please change it to Ckeditor ,Redactor or to TinyMCE.

May be it helps you.

Thank You