File name change using Admin Import utility not working

How do I update the file name in the products details TAB “Files” . When clicking on the TAB Files it still lists the old files. I Exported Files using Export then updated all products then Imported them back in , but no change. Why? my version CS 2.2.5

I have cleared the Cache still lists the old files. Why? I don’t want to update 900 products separately , that would take a very long time.

See pic… Shows "BTI_Price_List_2011.pdf … I just updated the name to “BTI_Price_List_2013.pdf” but

still shows “BTI_Price_List_2011.pdf” am I missing something?

Hello chrisbti,

Thank you for your message.

The problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

Pavel Zyukin

CS-Cart Support team