Export to Quickbooks link missing

Store Builder Questions
1

Up until yesterday I was able to export orders to quickbooks via the IIF files. Today when I select the orders I want to export and “Choose Action” the link to “export to Quickbooks” is missing??



How do I get this back?

2

Hello spikeadelika,



Thank you for your message.



Please make sure that the Quickbooks add-on is installed on the Administration > Add-ons page in your CS-Cart admin panel and has the Active status. If everything is okay and you still do not see this link, I suggest that you should contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue in your store.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

Hi Pavel,



Thanks for getting back to me. The quickbooks module was installed and active, but deactivating and reactivating has solved the issue.



So thank you for the help :)



Janine

4

You are welcome.



—

Pavel Zyukin

CS-Cart Support team