I'm getting so many errors on my shop, both on the website and on the administration pannel. here are a few listed below, can anyone tell me if they are a problem from the server or on the database. They started when the server was down or working very slowly last week and they still haven't gone away even though the company in control of the sever says it's working properly now.
I am not technical, I am a user so please be gentle on the tech language if you can reply, thanks.
This appears on the shop sometimes:
Fatal error[color=#000000]: Allowed memory size of 50331648 bytes exhausted (tried to allocate 64 bytes) in [/color]/var/www/vhosts/memoirs.gr/httpdocs/core/db/mysqli.php[color=#000000] on line [/color]102
This appears in a whole list in the administration:
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]228
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]284
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]343
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]417
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]436
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]444
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/index.php[color=#000000] on line [/color]445
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/class_settings.php[color=#000000] on line [/color]384
Deprecated[color=#000000]: Assigning the return value of new by reference is deprecated in [/color]/var/www/vhosts/memoirs.gr/httpdocs/addons/webmail/lib/webmail/web/class_settings.php[color=#000000] on line [/color]653
[color=#000000]CS: ACCESS DENIED[/color]
Hello Saloula,
Thank you for your message.
Generally, the Allowed memory size… error indicates that CS-Cart PHP script is trying to use more memory than your server allows it to. In this case I suggest that you should follow instructions of our Knowledge base article:
http://kb.cs-cart.co…wed-memory-size
As regards the second error, it is caused by the Webmail add-on. It seems that PHP version 5.3 or higher is used on your server. The Webmail add-on does not support these PHP versions and works improperly with them. So, in your case I suggest that you should disable this add-on on the Administration > Add-ons page of your CS-Cart admin panel.
I hope this information will help you.
Thank you.
—
Pavel Zyukin
CS-Cart Support team
Thanks for the reply,
I disabled webmail in the Administation tab - Add-ons. I presume this is right?
Can you tell me which tab is located this? [color=#555555]In the root CS-Cart directory, open the [/color]config.local.php[color=#555555] file. [/color]
Thank you
Hello Saloula,
Thank you for your message.
Yes, you have disabled the add-on on the right page. As regards the config.local.php file, you should connect to your server via FTP, find this file in the root directory of your CS-Cart installation and edit it according to the provided instructions. If you are not sure how to do it, please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account, so that we could implement if for you.
Thank you.
—
Pavel Zyukin
CS-Cart Support team