Error receiving from acquirer - Error at checkout

[seandigitalsave]

Hello

I’m getting this error at checkout, after the customer has input there details etc - via the payment processors off-site gateway - and after clicking “Pay” - the order fails and I get this error in cs-cart (in the order details),

“Error receiving from acquirer”

I also get this error on the payment processor page -

Any help would be much appreciated. Thanks

[ecomlabs]

You should contact payment processor support team and provide them with the reference from your screenshot. They will provide you with the error details