error message

I am getting this error message


please help.


Hello Fiby,

Thank you for your message.

I am sorry to hear that you have experienced this problem. It seems that something is wrong with options of this product. Please check whether these product options are set up and configured properly in your CS-Cart admin panel (go to Products > Products, find this product and click on the Edit link, then move to the Options tab). You can also try to recreate these options.

If it does not help you, the problem will require examination on your server. In this case please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

Pavel Zyukin

CS-Cart Support team

Wonderful, that took care of the problem. Thanks a lot.