Enable Translation Mode Lead to Blank Page

I'm new to CS cart version 2.1.4, in Design Mode if I enable translation mode my site goes blank disabled translation mode still blank, refreshed and still a blank. Can anyone offer any advise on why this is happening

thanks





Keith

Hello Keith,



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.





Anastasiya Kozlova

CS-Cart Support Team