Hi Everyone,
I am running version 4.2.2 (the latest by now - Oct. 9, 2014)
I just installed it two days ago and I am in the setup process.
Right now, I am testing my email feature and I have noticed this.
Problem to solve:
“Email notification is only sent to customer but not Order Department”
How to replicate:
Place an order (from admin side or storefront), change the status around
Setup
I followed the guide similar to this
[quote name='tbirnseth' timestamp='1412899096' post='193829']
Email is all about layers. So you need to peel through the layers to find where your problem is.
The layers are:[list]
[]Settings->Company email addresses
[]Settings->Order Statuses (checkboxes for whether to notify customer or various departments)
[]Settings->Email
[list]
[]If you're using built-in php then it might be a problem with your php.ini configuration - work with your host
[*]If you're using SMTP, you can check the maillogs to see if it's receiving the message
[/list]
[/list]
[/quote]
As I have make sure my company email address correct, my order status checked and I am using the built-in php.
Anyone found a way to resolve this?
Best Regards,
Wei
