Dropdown Menu Not Working In Ie9?

Store Builder Questions
1

Hi,



CSC 4.2.4

Standard “Modern” theme



Client has reported that the main drop-down menu doesn't appear on his site. He is using IE9. I've checked and I've found this too.



Is this a bug or a browser compatibility limitation?



Any workarounds or fixes, which won't mess something else (considering IE9 is only 1.4% now)



Ta.



T.

2

hi,


[quote][color=#282828][font=arial, verdana, tahoma, sans-serif]CSC 4.2.4[/font][/color]

[color=#282828][font=arial, verdana, tahoma, sans-serif]Standard “Modern” theme[/font][/color][/quote]



if you mean default Responsive or Basic CS-Cart theme, the drop-down menu should work fine and if no, you should contact CS-Cart support team.

if it is a custom theme, please contact their support for assistance.



best regards,

WSA team

3

Thanks, Damir!



Seems like it was some issue with a CSS customisation :)



T.

4

[quote name=‘TommyUK’ timestamp=‘1431093707’ post=‘213797’]

Seems like it was some issue with a CSS customisation :)

[/quote]



Start from disabling 3rd party modules one-by-one. Most possibly one of them causes the issue. And do not forget to clear cache

5

[quote]Thanks, Damir![/quote]



[color=#282828][font=arial, verdana, tahoma, sans-serif]you are welcome[/font][/color]


[quote]

[color=#282828][font=arial, verdana, tahoma, sans-serif]Seems like it was some issue with a CSS customisation [/font][/color][/quote]



have you fixed it?

if no, please provide site URL so we could check it

6

[quote name='Damir (WSA-team)' timestamp='1431094987' post='213802']

[color=#282828][font=arial, verdana, tahoma, sans-serif]you are welcome[/font][/color]







have you fixed it?

if no, please provide site URL so we could check it

[/quote]



Site is private, under development.



Thanks for your help.

7

no problem, you are welcome!